Tag Archives: Customer service

Digital Vantage Point Named to 2015 Microsoft Dynamics President’s Club

Microsoft recognizes Digital Vantage Point for commitment to customers.

President's Club 2015Digital Vantage Point, provider of integrated e-Commerce solutions for NAV has been named to the 2015 Microsoft Dynamics President’s Club. This achievement is a direct result of Digital Vantage Point’s outstanding dedication to customer satisfaction through the delivery of innovative business solutions.

The Microsoft Dynamics President’s Club honours high-performing Microsoft Dynamics partners with commitments to customers that are reflected in their business success and growth. This prestigious group represents the top 5 percent of Microsoft Dynamics partners worldwide. Membership is granted based on their continual, committed efforts aimed at offering solutions that meet the needs of their customers. Continue reading

Responsive Design for B2B e-Commerce

B2B e-CommerceIt’s easy to imagine a B2C e-Commerce website built with Responsive Design. After all, online shopping extends to all platforms and can happen at any time. Responsive Design makes it quick and easy for customers to browse and make purchases anytime and anywhere.

But what about B2B?

There is still value to becoming responsive if you run a B2B webshop. With advances in technology, your customers are more connected than ever. They have an immense amount of information at their fingertips and the ability to conduct business anywhere. Mobile sites/apps and integrated technology has changed the way business is conducted. Continue reading

Investing in your E-Commerce Business – B2B

ID-100148194There’s no doubt that popularity is soaring for e-Commerce. There is a perceived simplicity to the concept of taking a business online, though there is actually a lot of finesse involved, such as advanced technologies and real-time integration. It makes sense to jump into the e-Commerce world, but surviving and actually thriving? That’s a different matter.

We should invest, continually, in our online stores. Just because a business is online does not mean it is self-sustaining. From the animated movie “Up”, the old man’s wife describes South America by saying, “It’s like America, but South.”

Well, this is like a regular store, but online. Continue reading